Graduation stoles of the beautiful Guatemala
Payments accepted are PayPal, all major credit cards and Etsy gift cards. Production for all items occurs shortly after payment is received unless in the even of a shortage of material, then you will be notified of any delays.
Shipping from United States
All items ship out using 3 to 5 day shipping once production is complete. All items ship out with tracking number. We are not held accountable for any postal failures such as loss or damaged items.
Please be sure that the address used for your order is the same address you would like your items shipped to. If you would like your item to be shipped to another address, be sure to notify us upon placing order. We can not take any accountability for last minute address changes once item has shipped out.
All items are carefully and neatly packaged to ensure satisfaction and security.
All products are handled and produced in a smoke free environment.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
The utmost care has been taken to produce the highest quality product and your satisfaction is very important to us. All items are final sale due to their unique nature.
Please be sure to read carefully with regards to sizes of garments. When placing custom orders, please be sure to be as accurate as possible with measurements.
If there is an issue with your order, you can send it back for an exchange within 7 days of recieving item (this applys to items which are not custom and are ready to ship only!). If item is returned worn or damaged we reserve the right to return your them. Refunds will only be issued under exceptional circumstances once contacting us within 7 days of recieving item(s).
If you are not perfectly satisfied please contact us as soon as possible and we will handle your query to the best of our ability.